Nice place to buy a car

👌👌👌

This review is long overdue as this occurred months during late summer of 2021. Due to the closure of Herb Gordon Nissan/MileOne in Silver Spring, I had to locate another dealership for my 2020 Nissan Altima Platinum. I searched dealerships, and decided to give JimColemanNissanofBethesda a try. (I had been been with HG for years and was not looking forward to trying out a new dealership as I have the mindset if it’s not broken, why fix it.). I am glad that I did. The location is closer to my home, and the service was excellent. Everyone there was very friendly. Due to workmanship, my driver’s seat needed to be replaced. The technician Ryan, came through for me. He did all of the legwork, as well as informing me that since my car was still considered new, I would not have to come out of pocket. Most of us know that going to the dealership you usually walk out having spent more than you want to, so I was still leery of the no cost to me. Well, it was true. When I left the dealership it was no cost to me. Even when I had to return for the connection of my seat warmer. If you are looking for a dealership (hello! Former customers of Herb Gordon Nissan off 29/automobile parkway) try out JimColemanNissanofBethesda. Nope, I was not given anything for this review. Now I am going for an oil change, fingers crossed that is all I will need. Until next time. VRB

Very nice experience, nice staff and every one is respectful !! Liked the place and they have a good stock of cars !!

This is a very difficult time to buy a car with this limited market but I had a very pleasant experience here. When the original car I came in to see didn’t work for me I was disappointed and frustrated. But Oba never gave up on me, he went above and beyond. Little did I know he would introduced me to my dream car! I am beyond happy, I can’t even imagine driving anything else.

Excellent customer service

After 30 yrs I changed to this dealership as my old one closed. This dealership is a breath of fresh air. Honest, professional, no pressure, and just plain great to deal with from start to finish.. April and Phil were great to deal with. My wife and I will deal exclusively with this dealership and refer others to April and Phil

Great service,.

Our salesperson was very helpful and the dealership had just the car we wanted in stock. It was very satisfactory and efficient.

I first wanna start off by saying that I appreciate the salesman Greg Who sold me the car on his first day there working at the dealership, and to everyone in the finance department who got me into this amazing 2021 Nissan Ultima that I purchased On 13th of September. I was at the dealership for about seven hours or more because they wanted to make sure that I left was a brand new car and as well with a great payment. when I tell you all this I mean it from the bottom of my heart. they went out of their way to do everything to make sure I was comfortable and well taken care of with everything that I wanted within the car and payment wise. Even to the point my credit didn’t get ran to a bunch of different places it only got ran to one or two banks and then I ended up financing with a Nissan which they got me a great interest rate on my car which was 4.9%. I am going to forever be grateful for this dealership for the support the amazing gratitude the customer service everything from once I stepped in to the dealership was amazing from head to toe. I think you Jim Coleman Nissan as well with my sales person Greg. If you guys are looking for a Nissan and great customer service and someone that truly caring about what you want in him not to get the swindled go to Jim Coleman Nissan and ask for Greg.

I am very pleased with my purchase and experience. Irina Galbo is an amazing sales person.Very friendly and professional. I will definitely recommend this dealership.

I had my vehicle serviced here this morning. I was able to quickly get an appointment to assess my vehicle. I am very satisfied with their mechanic work and customer service. Thank you

Oba was a very pleasant and patient car salesman! Great experience in the climate of Covid-19. Happy to be leaving the lot with what exactly I came for! Can’t wait to come back and get my car serviced!

Ryan at service is awesome! Always accommodating and willing to help. Top experience.

Amazing experience.

By far, this was the most positive experience I’ve had when shopping for a car. The first person to great me (Noah) put me at ease and welcomed me. The working with Oba, the salesman, I was excited about the possibilities of what I could get with a new car. He was not pushy, treated me super respectfully, and answer many many questions with patience and skill. Finally, Danielle was so friendly and made a stressful situation (talking about finances) flow and feel very easy. I would strongly recommend this dealership to anyone considering a new vehicle not only for a great car but a lasting relationship.

By far, this was the most positive experience I’ve had when shopping for a car. The first person to great me (Noah) put me at ease and welcomed me. The working with Oba, the salesman, I was excited about the possibilities of what I could get with a new car. He was not pushy, treated me super respectfully, and answer many many questions with patience and skill. Finally, Danielle was so friendly and made a stressful situation (talking about finances) flow and feel very easy. I would strongly recommend this dealership to anyone considering a new vehicle not only for a great car but a lasting relationship.

I typically hate the car buying experience and dread anytime I have to purchase a new car. I'd have to say that Jim Coleman and my salesman Oba James changes my views. I made an online inquiry and was contacted by Oba when they opened to schedule an appointment to test drive. I arrived at 3pm, test drove the car and was out the door in my new car by 5:30pm. I'd have to say that the process was much shorter than my previous experiences and I would definitely recommend Oba and Jim Coleman to anyone in the market for a new car.

I typically hate the car buying experience and dread anytime I have to purchase a new car. I'd have to say that Jim Coleman and my salesman Oba James changes my views. I made an online inquiry and was contacted by Oba when they opened to schedule an appointment to test drive. I arrived at 3pm, test drove the car and was out the door in my new car by 5:30pm. I'd have to say that the process was much shorter than my previous experiences and I would definitely recommend Oba and Jim Coleman to anyone in the market for a new car.

Shout out to Ryan Bejo for helping me out! My driverside airbag module failed and the repair costs exceeded $1800. My car was only 5 years old and this shouldn't have happened, especially to a safety product. I called a bunch of dealerships for quotes and Ryan at Coleman suggested I contact "Nissan Consumer Relations." They investigated my case and even though my car was out of warranty, they decided to fix it.

Enrique was amazing, all the staff are wonderful! They go above and beyond and make you feel right at home! Great customer service!

Very professional and helpful. Very pleasant staff. No hassle. No problem. No complaints. Time managed well. Job well done. Thank you for your time Phillip.

The windshield of my Nissan Altima (Lease only 3-4 months old) had cracked for an unknown reason. There were no signs of impact, no punctures, and nobody has hit my car. Danielle Watson worked with me to resolve the issue. She honestly cares about doing the right thing and works to create a solution that is fair for all. I will be working with Danielle whenever possible.

Great customer service, easy automated quotes on services that you can approve or decline via text or email and quick access to a loaner car while the work was done!

Rian was great in service