Samir is an amazing Service rep!! From the time that I called to see if I could bring my car in sooner than my scheduled Service appointment to the time that I left the dealership, I had the best experience with Samir. He was so attentive, he continuously kept me updated with the service on my vehicle, he did a very thorough job of documenting my issues, and he made sure I was totally filled in on what was found during the assessment on my car. This was by far the best experience I have had during a Nissan Service appointment. The fact that I was ok with staying for the full 3 hour appointment, even though I had my dog with me, made it clear that this was a place that I felt comfortable. The clean, quiet waiting room was also very appreciated. Great overall experience!

Best customer service! Dean and Irina and the rest of the team make sure you get what you want and work thru so you can get the best deal! I love my baby! 😍

I received superior customer service from Enrique Diaz. He took care of everything my vehicle needed in a friendly and knowledgeable way. Great experience and I would highly recommend the Jim Coleman Nissan of Bethesda service department. Thank you all!

I had a really good experience purchasing Certified Nissan Rogue at this location. The staff is friendly and professional. My salesperson Willey is very patient and knowledgeable. I definitely would recommend Jim Coleman Nissan to anyone in or around the area.

Sandra and Dion are so nice, kind and respectful. They provided a reasonable offer for a great car, and the process were so clear. They even waited me to sign up for an insurance even after their closed time. I appreciate my experience in here

Came to this location with my father in search of my first car and already having specifics in mind. Sandra met us right away in the lot and after testing only two cars we found the perfect car with great milage. Sandra and Dion then made sure we had all the documents and information needed before we came to pick up the car. Everyone at this location is very kind and willing to help! Big shout out to Sandra and Dion for all of their help. They are very good with ensuring that even after your chosen vehicle has left their lot, that everything is working properly and that the car is what has been paid for.

I'd spent a lot of time shopping for a 2022 Nissan Frontier truck in the DMV area, searching inventory and visiting dealerships. Left some of them with a bad taste in my mouth. Found a Frontier trim at Jim Coleman Nissan that matched my needs, BUT it was under recall. No problem! They located one that wasn't, and in a color I really liked. Can't say I was looking forward to working with them on the truck based on the experience with other dealerships, but right away the sales team and particularly Noah demonstrated they were much more attuned to a positive buyers' experience. They were clearly interested in selling me the truck, but weren't pushy about it like some car dealerships can be. The dealership itself is quite relaxed - perhaps a bit excessively so - given how long it took to finalize the deal. Nonetheless, we agreed on a price for the truck and my trade-in, and I drove away in a beautiful new Frontier!

Service is amazing. They are usually very busy during the week. So, expect wait times at the service desk. The staff definitely knew what they are doing.

2nd auto I got here after my dealership of 30 years closed. I should have come here sooner. Could not have asked for more in a dealership

Ryan was a great help, 👍.

Just bought a car from Johana and she was very helpful! Had a great experience and will definitely be recommending her to my other family members!

I came in to look for a new daily driver. Sebastian helped me find the right vehicle for my needs, which was a Titan. good gas mileage, good power, great looks. cabin noise was also surprisingly low despite its size. The best part of nissan trucks is probably the warranty… 100k miles or 5 years, bumper to bumper. Something unheard of in the car industry. Thanks to Jim Coleman for selling me on this great truck.

I’ve been looking to buy a new altima, but not quite sure about my options. sebastian did a great job at breaking down the options for me. he has a great personality to accompany his patience with customers. definitely a different experience than at other dealerships. sebastian keep it up!

A++ dealership! Had a Great experience.Johana was very patient and made sure to answer all questions.

Sebastian was my sales person and he was great. He was very knowledgeable and was able to answer all my questions about the 2022 Rogue.

I was in the market for a 2022 Nissan Pathfinder but was unfamiliar with the trims and options. I ended up calling and speaking with one of the salesman by the name of Sebastian Rivera who was very knowledgeable and informative and of the options available for each. Sebastian was able to provide the ins and outs of every trim and I ended up deciding that the 2022 Nissan Pathfinder SL 4WD checked all my boxes and more. Thanks again for all the information, especially about those memory seats!

This is my first time purchasing a car from Jim Coleman Nissan, I was amazed at how attentive and friendly the staff is! Johana listened to my car needs unlike other dealerships I have been to. She went above and beyond to make the process as smooth and fast as possible!

Johana has made my life easy from buying cars from Jim Coleman Infiniti Dealership. 100% recommend buying from there.

I had a great experience on the phone with Johana she answered all my questions! She super kind and helped me buy a new Altima for my daughters Birthday!

I was hesitant to go back to this Nissan dealership, but I didn’t feel like driving to Silver Spring. My first experience last year wasn’t so great, so I took a leap of faith. I am so glad I did I test drove a Nissan rogue with Sebastien. He was so knowledgeable and helpful! Thank you Sebastien for restoring my faith in this dealership. I would love to buy but the price adjustment is bit much.

Sebastian helped me out this week. Giving me great information, not ready to buy, but I know I'll come to him when the time is right!

Noah is a superhero and his superpowers are kindness and patience. He also knows the inventory. He kindly, thoroughly explained features of the car I was unfamiliar with. Everyone was so nice, friendly. Danelle was all about the business, very professional, but also kind. It was a seamless, virtually effortless process to drive away with a beautiful car.

Sebastian did a great job helping me. He answered all my questions and made me feel comfortable.

Carl Morris offered excellent customer service. Answered all the questions and is very knowledgeable about Nissan product.

Just purchased my ‘19 Q60; Dion and his socks are the greatest!!!! April is the best and John rocks!!!!!!! Highly recommend !!!!!!