Excellent. Making an appointment online was easy. Rian Bejo was professional and knowledgeable. I needed brakes, new fog light, filters and hoses - so quite a lot of work. I appreciated the loaner car and my car runs like new. THANKS!!

I had a great experience everything was wonderful and I would definitely recommend to family and friends

This is where I always find the best customer service!

I am extremely grateful for having the experience of Jim Coleman's Nissan salesperson Samantha sapphire. help me with my first time new car buying experience she was completely experience patient and polite thank you for all you have done

Samantha is the best! Very professional and understanding. If you are looking for someone to help you reach a deal that's comfortable for you contact Samantha

Service Staff A-#1

Pleasant, timely dropping off my car for service and finishing in the estimated time.

The service technician was professional, I didn’t feel as if I was being mislead about the problem I brought my car in for, he clearly explained the problem providing written detail and the best way ahead

Sam is the best! With her help I purchased my first EV and babyyy I am in love with it. I searched for a week and did plenty of research. But when I called to check for the vehicle at this location Sam was able to call back and assure me that I was in good hands. She’s such a sweetheart. If you are thinking of an EV or a new purchase go holla at my girl, she will take care of you. Thanks Sam for all of your support.

Very easy process.

The service managers were all very nice and I had satisfactory service. Great group of people.

I always receive prompt and professional service from Colemans’s and am always pleased by the care shown by Enrique.

Kadim and the Jim Coleman staff went above and behind to help me with the factory recall. I had to return soon after to repair my driver side door handle, the the Jim Coleman team jumped up and offered me exceptional service— I was quickly out of the shop. Thank you to all!

Excellent Service. Our service rep did a great job in getting us in and out quickly, updating the progress of our service periodically, and providing honest recommendations for future service needs.

I worked with DJ while planning to buy a new vehicle from them. Such a pleasant experience with lots of attention to customer needs, and very professional when it comes to communications. I ended up buying another vehicle but I'm happy to give them and DJ five stars for making the experience so smooth and assuring.

It was swift and quick for regular oil changes and tire rotation from 9:15am to 10:55 am

The service employees were efficient and provide great customer service. The wait time for basic maintenance was timely.

The best car service hands done. They really care about their customers making sure their needs are met. Enrique Diaz gets 5 stars for a great job. I am very grateful for all his help. I could’ve been in better hands. Thank you so much, Ms Stewart

After 30 years doing business with Jim Coleman, I still feel like a valued customer. My most recent experience with the sales, finance and title associates only strengthen that opinion. Bravo, DJ, Josue, Yancey and Katrina.

Excellent customer service and care. Highly recommend. Ask for Enrique for your service needs.

They fix everything I bring my truck in for so far so don't mess up your 5 stars and cut corners.

I bought a Nissan at Jim Coleman and am very satisfied with their service. I am a first-time car buyer and my agent, Sebastian, is very friendly and patient. He answered all my questions and called me to see if the car is all doing well. People here are all just very pleasant. The best thing is that they don't do markup and no market adjustment fees.

Had a coupon for oil change + tire rotation. Went in without appointment, and the car was serviced right away. Enrique at the service desk was very nice (as before). While I was waiting, I got texted for recommended services, and I was able to accept/reject - I rejected this time. But I plan to go back in for some recommended services later. Lobby had a WiFi, so I was able to work while waiting. I had a good experience there.

Nice people, quick service. Will definitely be coming back.

Rian is my Service Advisor at Jim Coleman Bethesda. He always give outstanding service very personal, professional and courtesy to his customers. He is truly an Ambassador for the organization. Rated 5 stars hands down. Thank you, Jim Coleman I bought my 2021 Rogue from this dealership and recommended this dealership to anyone in the market for a new or used vehicle... Don