Front to back professional and knowledgeable staff. Jim was so nice following up. Thanks team

This dealership is by far one of the smoothest most honest deals I have ever done. I met with Umar the GM who is the reason why this dealer runs as efficient and honest as they do. Thank you once again Umar for all that you did.

I brought my car in to get an oil change and address some concerns I had. I first need to mention I live in California, MD, which is quite a distance From Bethesda. There is a Nissan Dealership 5 minutes from my house where I technically could go to and get my oil changes. Still, I had some issues that could only be rectified at the Infiniti dealership where I purchased my vehicle. Buddy Morris is the General Manager at Jim Coleman Infiniti in Bethesda. The level of professionalism and quality of customer service he gave was excellent. He heard my concerns and addressed every issue, and made me feel like my business was valued and appreciated. I took the time to write this review to say thank you, Mr. Morris. I genuinely appreciate everything you did to make my experience excellent!!

Awesome Customer Service, Great Salesman!’

I had the pleasure of working with Kris and he was so helpful and patient with me while I was looking for a car. I cannot recommend him enough

Amazing experience!

(Translated by Google) me me (Original) yo yo

Kirk was fantastic along with Danielle, they listened and helped me purchase the car I wanted. They explained all the benefits of Nissan and the Nissan Fiancing

My husband and I visited several Nissan dealerships in the DMV area over the past few months in search of a Nissan Sentra S for our daughter. We submitted an online request at Jim Coleman Nissan Bethesda and was contacted right away by Irina and shortly thereafter by Dion. They found the perfect car for our daughter - 2022 Nissan Sentra SV and the price was much lower than the quote we received from other dealerships. It was a pleasure meeting and working with Irina and Dion. They both were very professional, informative, and friendly. We had a great experience and look forward to working with them in the future.

A++ dealership. Irina Galbo, Dion, and the finance department went above and beyond when I went there to buy a 2022 Nissan Rogue Platinum. Everyone was incredibly friendly and professional. They definitely care about making sure the customer is happy and not just about selling cars. They worked late to make sure I got the car I wanted, the price I wanted, interest rate, and the amount I wanted for my trade in. I've never had a good experience buying a car but Jim Coleman in Bethesda changed that! I will definitely buy from them again and I will send my friends and family to their dealership. I give them 10+++ stars!!

Top notch customer service! Enrique was the serviceman who assisted me that day. They serviced my car and besides just telling me what needed to be fixed, Enrique told me what services I should prioritize right away and what issues can wait to be fixed. So helpful!

This dealership was all around sensational. Greg helped with all my questions and was all around professional in the way he conducted business with my sales purchase

Jim Coleman Nissan has been a totally different car buying experience for me. They have gone gone above and beyond to help me and deliver incredible customer service. Danelle Kisner and her team in the finance department were fantastic standouts and I would highly recommend them. Kudos to a business that strives to get it right!

What a pleasure to work with Oba James. I looked around and couldn't find another care that I desired more.

I had a Great experience with Buddy, OBA, Danielle, April. They all were so helpful and amazing .

Wow. What a team. I had a chance to meet Dion, sales manager, and Gregory, sales consultant yesterday. They went above and beyond to assist us in purchasing a new car for my daughter. Mr. Calloway was very patient listening to our needs and was willing to work with us. Mr. Bindah was extremely helpful in assisting us with car selection. Overall we had a very pleasant and enjoyable experience purchasing a car from Jim Coleman Nissan in Bethesda. If you have to look up “extraordinary customer service” in the dictionary their names will show up. Thank you for making us part of the Nissan family.

Very professional great deal help me with deal I wanted.Vehicle was on the lot.

I’d like to thank Jim Coleman Nissan of Bethesda for making my vehicle purchasing experience pleasant. Special shoutout to Phil who went above and beyond during the whole process. Was able to purchase a great vehicle for a great price. Would recommend to anyone looking to purchase a car in the DMV area.

Everything is possible! Thank you to Oba, Roy and the General Manager for working with me patiently on a deal that works for me. I can’t speak enough to the kindness and customer service! Not to mention sharing a chick-fil-a sandwich with me after a long day at the dealership. Details matter! Not salesmen, just people! Thank you thank you!

I bought my Nissan Rogue Sport from Jim Coleman Nissan. The team is very helpful and they helped me a lot in finding the car that meets my requirement. A special thanks to Gregory Bindah and Stephan for their support. They are straight to the point and understanding. Highly recommended.

First on-line car purchase. The transaction was fast and smooth. The manager and salesperson was courteous and professional. Would recommend this car dealership.

Friendly, Fair,Finalist, Thanks

Great experience and great price! After dealing with another dealership closer to my house that ended in a bait and switch, 3hrs of my time wasted, and an awful experience, I reached out to Jim Coleman Nissan. Couldn't be happier. Purchased a Nissan Titan Platinum Reserve with no hassle, no pressure selling, or forcing ridiculous add-ons that cost you more money than they are worth. Usually you either pay for great service OR get a good deal but dealing with Jim Coleman I was able to get both. The price they gave me was better than other dealerships and the customer service was worth the hr drive from my house.

Oba James is the best sales rep . He is very patient and pays good attention to details. He is very knowledgeable about the cars and was able to help me choose the best option based on all the features I wanted. He has very good interpersonal skills. We took about 2 days to close the deal , he worked after hours to assist us , he stayed in touch with us . I understand every sale rep wants to sell but you can tell he cares about people not just getting the commission which definitely makes you want to buy . I Would have given him 10 stars if I had the choice because he deserves it for this great service provided .

Excellent customer service from Bernard Eubanks..Thank you,